Last Updated: October 14, 2025

1. Agreement to Terms

These Terms of Service (“Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you” or “Client”), and Elegant Planning by Bella, (“we,” “us,” or “our”) concerning your access to and use of the elegantplanningbybella.com website (the “Site”) and any other associated media, forms, channels, or services offered by us (collectively, the “Services”).

By accessing the Site or engaging with our Services (including submitting an inquiry form), you acknowledge that you have read, understood, and agree to be bound by all of these Terms.

IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions that may be posted on the Site from time to time are hereby expressly incorporated herein by reference.

2. Who We Are and How to Contact Us

• Legal Entity: Elegant Planning by Bella, LLC
• Principal Address: 1748 Pinehurst View Court, Grayson, GA 30017, USA
• Contact for Legal/Service Matters:
  • Email: isabella@elegantplanningbybella.com
  • Phone: +1 678-778-2958

Scope of Service

These Terms govern your initial inquiries and general use of the website. Any official engagement for event planning services will be governed by a separate, detailed, and executed Client Service Agreement (the “Contract”) which will supersede any conflicting clauses in this document.

Terms Governing Website Use

4. Intellectual Property Rights (IP)

• Our Content: Unless otherwise indicated, the Site and all content, including source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws.
• Limited License: The Content and Marks are provided on the Site “AS IS” for your information and personal, non-commercial use only. You are granted a limited license to access and use the Site for browsing and contacting us for event services.
• User Submissions (Inquiries): Any questions, comments, suggestions, or feedback (“Submissions”) you send to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all IP rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

5. Prohibited Activities

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those specifically endorsed or approved by us. Prohibited activities include, but are not limited to:

• Systematically retrieving data or other content from the Site to create or compile a collection, compilation, database, or directory without written permission from us.
• Making any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email.
• Using the Site to advertise or offer to sell goods and services.
• Bypassing, disabling, or otherwise interfering with security-related features of the Site.

6. Third-Party Links and Websites

The Site may contain links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, and other content or items belonging to or originating from third parties (“Third-Party Content”). We are not responsible for the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of any Third-Party Websites or Third-Party Content. You access and use these at your own risk.

Terms Governing Event Planning Services

7. Event Service Payments

• Retainers & Deposits: To secure our event planning services, a non-refundable retainer is required, as specified in your individual Contract. This retainer is essential to reserve your date and commence planning.
• Payment Schedule: Full payment for services will follow a milestone-based schedule outlined in your Contract. Failure to make payments by the specified due dates may result in the temporary suspension or permanent termination of our Services.
• Overdue Accounts: Accounts that are past due may be subject to a late fee as detailed in your Contract. We reserve the right to pause all work, including vendor communication, until the balance is reconciled.
• Payment Methods: We accept payment via {List accepted methods, e.g., credit card via Stripe, bank transfer, check}.

8. Rescheduling and Cancellation

• Client Initiated Cancellation: If you terminate the Contract before the event date, you agree that the initial retainer is non-refundable and will be retained by Elegant Planning by Bella. Any additional fees due upon cancellation will be outlined in your Contract.
• Client Initiated Rescheduling: We will make commercially reasonable efforts to accommodate a change of event date, subject to our availability and the agreement of key vendors. A rescheduling fee may apply, and all costs and changes will be documented in a written Contract Addendum. We cannot guarantee availability for the new date.

9. Vendor Independence and Availability

• Independent Contractors: All vendors (e.g., caterers, photographers, florists) we recommend or work with are independent third-party service providers. We act only as a coordinator and facilitator. We are not responsible for the quality, conduct, or performance of any third-party vendor.
• Vendor Cancellation: While rare, if a confirmed vendor cancels, we will use commercially reasonable efforts to find a suitable replacement in a timely manner, but we are not liable for the vendor’s cancellation or for any difference in cost or service.

10. Force Majeure

Neither party shall be liable for any failure or delay in performance under this agreement due to circumstances beyond their reasonable control, including but not limited to acts of God, war, terrorism, government restrictions, severe weather, pandemic, or natural disasters. In the event of such a delay, the parties will work in good faith to reschedule the services, and the terms of the Rescheduling and Cancellation clause will apply.

Legal and Governing Terms

11. Disclaimer of Warranties

THE SITE AND OUR SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12. Limitation of Liability

IN NO EVENT WILL WE OR OUR FOUNDER, ISABELLA REEVES, BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE OR OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US FOR THE SERVICES.

13. Indemnification

You agree to defend, indemnify, and hold us harmless, including our founder and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your use of the Site; (2) breach of these Terms; (3) any breach of your representations and warranties set forth in these Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site.

14. Governing Law and Dispute Resolution

• Governing Law: These Terms and your use of the Site are governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law principles.
• Arbitration: All disputes, controversies, or claims arising out of or relating to these Terms (including their formation, enforceability, performance, or breach) shall be finally settled by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Gwinnett County, Georgia. The arbitrator’s award shall be final, and judgment thereon may be entered in any court having jurisdiction.

15. Miscellaneous

These Terms and any policies or operating rules posted by us on the Site or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. We may assign any or all of our rights and obligations to others at any time.

16. Changes to the Terms of Service

We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of these Terms. It is your responsibility to periodically review these Terms to stay informed of updates. Your continued use of the Site after the date such revised Terms are posted constitutes your acceptance of the changes.

17. Contact Us

If you have questions or comments about these Terms, please contact us at: Elegant Planning by Bella, Email: isabella@elegantplanningbybella.com Phone: +1 678-778-2958